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Loyalty Scheme

The Royalty Loyalty scheme is a reward programme we have been running since January 2012 which allows our regular guests to benefit the most from their continued support of the Royal Hotel.

At check in you will be given a special "Crown voucher" - redeem them during a future stay or collect them for even greater prizes!

  • 3 vouchers   =  a bottle of house wine
  • 5 vouchers   =  free upgrade to a deluxe room (deluxe rooms are larger and include a bottle of wine)
  • 10 vouchers =  one free overnight stay in a standard room including breakfast for two people

You will receive one voucher for each night of a paid stay at the hotel, therefore if you stay for 3 nights you will receive 3 vouchers.

Please note the Loyalty Club vouchers do not apply to group bookings.

Rewards cannot be claimed during a current stay with the Hotel - they must be used towards the next stay/visit.

This scheme is intended as a genuine reward scheme for those that have choosen to stay at The Royal Hotel Cardiff. In order to redeem the vouchers, the number of previous stays will be verified. There is no restriction to collecting the vouchers between a group, eg. if a few of you want to collect them and give a free stay to someone else, that's fine, we will simply verify the stays of all members of the group. All redemptions will be recorded and only one gift offered at any one point. For the greater rewards you will have to accummulate the stays without prior redemption.

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